call.created

{
 "requestId": "uniqId",
 "eventName": "call.created",
 "date": "2020-11-12T00:00:00Z",
 "payload": {
   "shopId": "m5phzRDim8GMsdMhP",
   "call": {
    "direction": "inbound",
    "status": "ringing",
    "from": {
     "_id": "CWke2XzNbtzvgBcbN",
     "phoneNumber":"+31612341234",
     "name": "Mr Robot",
     "type":"customer"
    },
    "to": {
     "_id": "m5phzRDim8GMsdMhP",
     "name": "E-Corp",
     "phoneNumber": "+318513371337",
     "type": "shop"
    }
   }
  }
}

call.queued

call.answered

call.closed

conversation.created

conversation.replied

conversation.note.added

conversation.assigned

conversation.closed

conversation.reopened