Fetch conversation metrics

get

https://api.belco.io/v1/metrics/conversations

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Query Params

shopIds

array of strings

Array of shopId

shopIds

teamIds

array of strings

Array of team id

teamIds

assignedTo

array of strings

Array of agent id

assignedTo

channel

array of strings

Can include: email,chat,phone,facebook,whatsapp,instagram,telegram

channel

tags

groupBy

string

enum

Defaults to channel

Available values : teamId, shopId, channel, assignedTo

Allowed:

interval

string

enum

Defaults to day

Interval of metrics aggregation

Allowed:

direction

string

enum

Defaults to total

Available values : inbound, outbound, total

Allowed:

conversationType

string

enum

Available values : closedAt, createdAt, respondedAt

Allowed:

startDate

date-time

Start date for metrics range (ISO 8601 format)

endDate

date-time

End date for metrics range (ISO 8601 format)

Response

Language

Credentials

Header

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Response

Click Try It! to start a request and see the response here! Or choose an example:

application/json

200