JUMP TOWebhooksWebhooksVerifying requestsRetry policySupported eventsREST ApiAuthorizationEndpointsInfoApi informationgetAccountShow account details of the authenticated usergetShopsList all shopsgetContactsList all contactsgetCreate or sync an existing contactpostRetrieve a contactgetDelete a contact and all related conversation historydeleteConversationsList all conversationsgetCreate a conversationpostSend a messagepostList all contact conversationsgetRetrieve a conversationgetClose a conversationputReopen a conversationputAssign a conversationputUnassign a conversationputSnooze a conversationputReply to a conversationputAdd a note to a conversationputWebhooksList all webhooksgetRetrieve a webhookgetActivate a webhookputDeactive a webhookputMetricsConversation metricsgetVoice metricsgetConversation performance statisticsgetVoice performance statisticsgetConversationDelete a conversationdeleteConversation ItemsRetrieve conversation itemsgetUsersList all usersgetMetricsV2Conversation metricsgetConversations metrics 2 statisticsgetPowered by MetricsV2This page contains webhooks for calls to the insights-V2 back-end. These hooks are only usable for users with packages containing the insights-V2 features.