# Belco Documentation

> Documentation for Belco

## Guides
- [Shopware](https://developers.belco.io/docs/shopware6.md)

## API Reference
- [Webhooks](https://developers.belco.io/reference/webhooks-2.md)
- [Quickstart](https://developers.belco.io/reference/quickstart.md)
- [Verifying requests](https://developers.belco.io/reference/verifying-requests.md)
- [Retry policy](https://developers.belco.io/reference/retry-policy-1.md)
- [Supported events](https://developers.belco.io/reference/supported-events-1.md)
- [Sample payloads](https://developers.belco.io/reference/sample-payloads.md)
- [Implementation checklist](https://developers.belco.io/reference/implementation-checklist.md)
- [Api information](https://developers.belco.io/reference/get_info.md)
- [Show account details of the authenticated user](https://developers.belco.io/reference/get_account.md)
- [List all shops](https://developers.belco.io/reference/get_shops.md)
- [List all conversations](https://developers.belco.io/reference/get_conversations.md)
- [Create a conversation](https://developers.belco.io/reference/post_conversations.md)
- [Send a message](https://developers.belco.io/reference/post_conversations-sendmessage.md)
- [List all contact conversations](https://developers.belco.io/reference/get_shops-shopid-contacts-contactid-conversations.md)
- [Retrieve a conversation](https://developers.belco.io/reference/get_conversations-conversationid.md)
- [Close a conversation](https://developers.belco.io/reference/put_conversations-conversationid-close.md)
- [Reopen a conversation](https://developers.belco.io/reference/put_conversations-conversationid-open.md)
- [Assign a conversation](https://developers.belco.io/reference/put_conversations-conversationid-assign.md)
- [Unassign a conversation](https://developers.belco.io/reference/put_conversations-conversationid-unassign.md)
- [Snooze a conversation](https://developers.belco.io/reference/put_conversations-conversationid-snooze.md)
- [Reply to a conversation](https://developers.belco.io/reference/put_conversations-conversationid-reply.md)
- [Add a note to a conversation](https://developers.belco.io/reference/put_conversations-conversationid-addnote.md)
- [Get tags of a conversation](https://developers.belco.io/reference/get_conversations-conversationid-tags.md)
- [Add tags to a conversation](https://developers.belco.io/reference/put_conversations-conversationid-tags.md)
- [Remove tags from a conversation](https://developers.belco.io/reference/delete_conversations-conversationid-tags.md)
- [Create a webhook](https://developers.belco.io/reference/create-a-webhook.md)
- [List all webhooks](https://developers.belco.io/reference/get_webhooks.md)
- [Retrieve a webhook](https://developers.belco.io/reference/get_webhooks-webhookid.md)
- [Activate a webhook](https://developers.belco.io/reference/put_webhooks-webhookid-activate.md)
- [Deactive a webhook](https://developers.belco.io/reference/put_webhooks-webhookid-deactivate.md)
- [Update a webhook](https://developers.belco.io/reference/put_webhooks-webhookid.md)
- [Delete a webhook](https://developers.belco.io/reference/delete_webhooks-webhookid.md)
- [List all users](https://developers.belco.io/reference/get_users.md)
- [List all teams](https://developers.belco.io/reference/get_teams.md)
- [Create a team](https://developers.belco.io/reference/post_teams.md): Requires organization admin access. Team names must be unique within the organization (case-insensitive).
- [Delete a team](https://developers.belco.io/reference/delete_teams-teamid.md)
- [Fetch Voice Metrics](https://developers.belco.io/reference/get_metrics-voice.md)
- [Fetch Conversation Metrics](https://developers.belco.io/reference/get_metrics-conversations.md)
- [List all contacts](https://developers.belco.io/reference/get_shops-shopid-contacts.md)
- [Create or sync an existing contact](https://developers.belco.io/reference/post_shops-shopid-contacts.md)
- [Retrieve a contact](https://developers.belco.io/reference/get_shops-shopid-contacts-contactid.md)
- [Delete a contact and all related conversation history](https://developers.belco.io/reference/delete_shops-shopid-contacts-contactid.md)
- [Delete a conversation](https://developers.belco.io/reference/delete_conversations-conversationid.md)
- [Retrieve conversation items](https://developers.belco.io/reference/get_conversations-conversationid-items.md)